3) Good content.
Most online retailers sell products in a niche they have expertise in or which they are passionate about. For visitors to be convinced of your authority in the niche, you need to establish yourself as an expert in that area by providing useful, reliable content. Customers tend to trust retailers with strong background knowledge as they can recommend the best products for the customers needs, or answer any queries well.
Fly-by-night businesses, on the other hand, are just out to make money, and normally do not have the necessaryexpertise to earn the trust of customers. It is thus critical that you make a consistent effort to update your website regularly with the latest tips, resources or articles to serve your visitors well. At least even if visitors do not buy from your website on their first visit, they would continuously return to your website for useful information.
After a period of time, when you have earned their trust, they would feel more compelled to buy your products. This form of marketing, which develops an online community, is a very cost-effective method as it costs next to nothing to supply the necessary information.
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If you would like to create a forum on your website, you can use this free forum software at:
http://www.phpbb.com. It is very easy to set up and only requires you to create a database with your web host, with some customization.
Of course, you can also go for the option of writing your own content on your website. When writing your content, remember to include your keywords evenly throughout the content for search engine optimization purposes.
4) Good navigation.
This is another strong determinant of the success of your website. For a website to look professional, it has to be well organized into categories, and the pages must be linked to each other and to the homepage. Your navigation bars must be placed consistently at the same area on every page of your website. Navigation bars are most commonly placed on the left hand side of the page or at the top of the page.
If you have numerous different categories on your navigation, it makes sense to place them on the left of the page. However, if you have only about five to seven options, you can place your navigation bars at the top of the page. Use text links for your webpages on your navigation bars instead of graphic links.
One factor that search engines like Google use to determine the relevance of your webpages is by the inclusion of keywords in the text links to that page. It is also crucial that you name your navigation accurately and descriptively. Visitors would instantly know which link to click on to find what they want. If your website is cluttered with many obscure links, visitors would feel lost and leave your site immediately. Organize your content well so that your visitors can navigate your site easily. They should be able to find what they want with the least number of clicks possible.
Research has shown that for any extra click that visitors have to take to reach their goal, the number of visitors leaving your site can reachas high as 50%! When deciding what to include in your navigation bar, firstplace yourself in your customers shoes. Think about what they would be most interested in when they visit your site, and place these links near the top of the page. Other links, which are secondary in importance for the visitor should be placed nearer the bottom of the page.
5) The standard pages.
Like every other online business, your Drop Ship business website should also include some important pages that serve the customer.
Testimonials. This page is considered as a must-have for many online businesses. When you display the testimonials of other customers on your website, your credibility is established. Testimonials are like votes or ratings for your business that shows the real value of what you offer. The better the comments from customers, the better your website would appear to prospective customers. You can choose to place a separate testimonials page, or you can select a few of the best testimonials and place them on your homepage.
Frequently Asked Questions (FAQ). After you have describedyour benefits in detail, visitors would still have several queries about your products. It is thus useful to create a FAQ page to write down the answers to what your customers are most likely to ask. When visitors have questions, they can simply visit your FAQ page, instead of sending you their queries by email. This saves you a lot of trouble for answering individual emails. Remember that most customers are not willing to make purchases when their doubts are still unanswered.
Contact Us. Having this page boosts your reliability as a business. Remember to include your email address, mailing address and telephone numbers on this page.
About Us. Describe what your team and your business aims to do.
Privacy Policy. Customers value their privacy highly on the internet. When they submit their personal information like email address or mailing address on your website, fears about privacy may arise. You thus need to include a privacy policy to reassure your customers that their personal information will not be abused or given to any other third party. Remember to place links to your privacy policy on your order pages and also your opt-in offers. HTML editors like Macromedia Dreamweaver are useful for those unfamiliar with HTML. Dreamweaver can be found at:http://www.macromedia.com/dreamweaver. In conclusion, whether or not your website generates sales determines heavily on the design and navigation ease. You should definitely spend more time planning on your web design and navigation well before plunging into constructing it.
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