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A Beginner's Guide to Effective Email
Summary

Summary

Here, then, is my advice for good email style:

  • Provide your audience with adequate context:
    • Use meaningful subject lines
    • Quote the email to which you are responding
    • Avoid pronouns

  • Be aware of page layout issues. Stick with:
    • Short paragraphs
    • Lines under seventy-five characters long
    • Messages under twenty-five lines long
    • Plain text

  • Find replacements for gestures and intonation:
    • Smileys
    • Asterisks
    • Capital letters
    • Typed-out vocalizations
    • Whitespace
    • Lower-case letters
    • Creative punctuation

  • Be aware of what cues people will use to form impressions of you:
    • Name
    • Domain name
    • Grammar, punctuation, and spelling
    • Formality
    • Signatures

Hopefully these suggestions will be useful to you as you start your emailing career! :-)

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