Summary
Here, then, is my advice for good email style:
- Provide your audience with adequate context:
- Use meaningful subject lines
- Quote the email to which you are responding
- Avoid pronouns
- Be aware of page layout issues. Stick with:
- Short paragraphs
- Lines under seventy-five characters long
- Messages under twenty-five lines long
- Plain text
- Find replacements for gestures and intonation:
- Smileys
- Asterisks
- Capital letters
- Typed-out vocalizations
- Whitespace
- Lower-case letters
- Creative punctuation
- Be aware of what cues people will use to form impressions of you:
- Name
- Domain name
- Grammar, punctuation, and spelling
- Formality
- Signatures
Hopefully these suggestions will be useful to you as you start your emailing career! :-)
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